Terms of service
Terms of Service
Welcome to our store. Please read the following Terms of Service carefully before accessing or purchasing from our website. By using this website or placing an order, you agree to be bound by the following terms and conditions.
1. Website Usage
You agree to use this website only for lawful purposes and not to engage in any illegal, fraudulent, malicious, or disruptive activities that may affect the normal operation of the website.
We reserve the right to refuse service to anyone or cancel orders at any time without prior notice.
2. Product Information
We strive to ensure that all product descriptions, images, prices, and inventory information are accurate; however, we do not guarantee that all information is completely error-free.
Due to differences in display devices, actual product colors may vary slightly from the images shown.
We reserve the right to modify product prices, inventory, and product information at any time without prior notice.
3. Orders and Payments
By placing an order, you confirm that all information provided is accurate and complete.
Orders will only be processed after successful payment confirmation.
We reserve the right to cancel orders under the following circumstances:
- Product is out of stock
- Pricing errors
- Suspicious or fraudulent transactions
- Unable to complete delivery
If an order is cancelled, any payment made will be refunded to the original payment method.
4. Shipping and Delivery
Local orders are usually delivered within 3 business days after shipment.
Overseas products are usually delivered within 5–7 business days after being shipped from the transit warehouse.
We are not responsible for shipping delays caused by weather conditions, customs clearance, flight arrangements, courier delays, or other circumstances beyond our control.
5. Returns and Refunds
We provide a 3-day return policy. Please refer to our Return Policy for full details.
If the return is not due to product defects, incorrect items sent, or shipping damage caused by us, the return shipping cost will be the responsibility of the customer.
Overseas products are non-refundable and non-cancellable once they have been shipped from the transit warehouse.
6. Intellectual Property
All content on this website, including but not limited to images, text, logos, designs, and product materials, is the property of our store and may not be copied, reproduced, or used for commercial purposes without authorization.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct or indirect losses arising from the use of this website, purchase of products, or shipping delays.
8. Privacy Protection
We respect your privacy and will reasonably protect your personal information. Your information will only be used for order processing, shipping, and customer service purposes.
9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Updated terms will take effect immediately upon posting on the website.
Continued use of this website constitutes acceptance of the latest Terms of Service.
10. Contact Information
If you have any questions regarding these Terms of Service, please contact us via:
WhatsApp: +65 89828694